The Internet revolution has also revolutionized communications, and completely transformed work and the workplace, making these more flexible, more productive and even safer. Communications systems for schools, hospitals, and the hospitality and retail industries now use systems like VoIP services and CCTV to increase workplace efficiency and security. VoIP services and security solutions can be customized for each situation to provide the best possible coverage.
How VoIP is revolutionizing communications
Voice over Internet Protocol (IP) or VoIP enables multimedia communication by way of internet networks. The technology is now at a stage where its applications are transforming communications, work and the workplace. In the first instance, VoIP services can replace traditional phone services, providing better services at a much lower cost. Replacing a traditional land line with VoIP can save anywhere from 20 to 50% off monthly phone bills.
VoIP offers multimedia communications, and one of its most popular applications is videoconferencing. Each day, the U.S. workplace sees 11 million meetings. Many of these meetings already are video conferences, and their number is expected to increase as the frequency of tele-work increases.
Surveillance cameras for a safer and more efficient workplace
CCTV can improve both the safety and productivity of your workplace. Low cost, cloud-connected security cameras are a good solution for small businesses. Image resolutions in such systems are between 720 or 1080 pixels. As well as improving workplace security and productivity, a surveillance camera system with remote access can eliminate the problem of employee theft.
According to the U.S. Chamber of Commerce, employee theft costs employers anything from $20 billion to $40 billion each year. Installing workplace surveillance cameras can help reduce these losses by up to 80%. It has also been found to boost productivity.
My home is my office
The massive advances in communications networks have changed the workplace in very substantive ways. As much as 50% of the American workforce now has the potential to telecommute, at least part-time. That means up to 64 million workers in the U.S can now work from home, or wherever they’re located. With VoIP technology, phone systems are both flexible and portable. Any job that requires employees to use a business phone line no longer ties them to a physical location.
With VoIP technology, employees can use the business phone from their computers and increasingly, from their tablets or mobile devices. Expanding the potential locations and hours in which workers can complete their assigned tasks means a tremendous increase in productivity. When people have the flexibility to work according to their own schedule and their own convenience, they can do more. Sage Research found in a new survey that Internet telephones increase productivity to the extent of an additional 3.9 hours worked each per week, for each employee.
What is the VoIP advantage?
VoIP services are growing rapidly, and by the end of 2015, the industry was worth $76 billion. Of this, small office/home office subscribers were estimated to be $262 million, increasing by 50% increase since 2011. By 2018, the number of mobile VoIP users is projected to reach 1 billion. VoIP services offer many features for workplaces, schools, hospitals, hotels, retail settings and more. These include:
- Structured data
- Fiber cabling
- Business VoIP and digital phone systems
- Hosted phone systems
- SIP phone lines
- Video surveillance systems
- Card access systems
- Alarm monitoring services
- Wireless internet access points
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